Privacy Policy & Terms of Service

1. Introduction

Satech ("we", "our", or "us") operates the online learning platform at sataekglobal.org. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By creating an account or using our services, you agree to the practices described in this policy.

2. Information We Collect

• Account Information: When you register, we collect your first name, last name, email address, and password (stored securely as a hash).
• Google Sign-In: If you sign in with Google, we receive your name, email address, and profile picture from Google. We do not receive your Google password.
• Learning Activity: We record your course enrollments, lesson progress, quiz attempts and scores, certificates earned, and notes you create.
• Payment Information: Order totals and transaction records are stored. We do not store full credit card numbers — payments are processed by our third-party payment provider.
• Technical Data: We log your IP address, browser type, and device information for security and analytics purposes.

3. How We Use Your Information

• To create and manage your account and provide access to courses.
• To track your learning progress and issue certificates upon completion.
• To process payments and send order confirmations.
• To send important account notices, password resets, and course updates.
• To improve our platform based on usage patterns and feedback.
• To detect and prevent fraud, abuse, and security incidents.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data only in these limited cases:

• Service Providers: Trusted partners who help operate our platform (e.g., hosting, email delivery, payment processing) under strict confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of Satech and its users.

5. Cookies

We use session cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how users interact with our platform. You can disable cookies in your browser settings, but some features may not work correctly without them.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., transaction records).

7. Your Rights

• Access: You can view your personal data in your account settings at any time.
• Correction: You can update your profile information directly from your account.
• Deletion: You may request account deletion by contacting us at support@sataekglobal.org.
• Data Portability: You may request a copy of your personal data in a portable format.

8. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our platform is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Contact Us

For privacy-related questions or requests, contact us at: support@sataekglobal.org

1. Acceptance of Terms

By accessing or using Satech at sataekglobal.org, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. We reserve the right to update these terms at any time, and continued use of the platform constitutes acceptance of any changes.

2. Account Registration

• You must provide accurate, complete, and current information when creating an account.
• You are responsible for maintaining the confidentiality of your password and for all activities under your account.
• You must be at least 13 years old to create an account.
• You may not create accounts for others without their permission or use another person's account.
• Notify us immediately at support@sataekglobal.org if you suspect unauthorized access to your account.

3. Course Enrollment & Access

• Upon purchasing a course, you are granted a personal, non-transferable, non-exclusive license to access and view the course content.
• Course access is for personal, non-commercial use only. You may not share your login credentials or course content with others.
• We reserve the right to update, modify, or remove course content at any time to maintain quality and accuracy.
• Certificates are issued upon successful completion of a course and passing any required assessments.

4. Payments & Refunds

• All prices are displayed in USD and are subject to change without notice.
• Payments are processed securely through our payment provider. Satech does not store your full payment details.
• Refunds may be requested within 7 days of purchase, provided you have completed less than 20% of the course content.
• Coupon codes are single-use, non-transferable, and may not be combined with other offers.
• We reserve the right to cancel orders and issue refunds at our discretion.

5. Acceptable Use

You agree not to:

• Copy, reproduce, distribute, or resell any course content without written permission.
• Use the platform for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorized access to any part of the platform or other users' accounts.
• Upload or transmit viruses, malware, or any harmful code.
• Harass, abuse, or harm other users or Satech staff.
• Use automated tools (bots, scrapers) to access or collect data from the platform.

6. Intellectual Property

All content on the Satech platform — including course materials, videos, quizzes, text, graphics, logos, and software — is the property of Satech or its content providers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

7. Disclaimer of Warranties

The platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free of viruses. We make no guarantees regarding the accuracy or completeness of course content.

8. Limitation of Liability

To the fullest extent permitted by law, Satech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of data, loss of profits, or loss of business opportunities.

9. Account Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms of Service. You may delete your account at any time by contacting us. Upon termination, your access to purchased courses will cease, and refunds will be subject to our refund policy.

10. Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through good-faith negotiation, or if necessary, through binding arbitration.

11. Contact Us

For questions about these Terms of Service, please contact us at: support@sataekglobal.org